How To Report Businesses That Don’t Follow Covid-19 Safety Guidelines

How To Report Businesses That Don’t Follow Covid-19 Safety Guidelines

All South African employers are required to abide by the directives issued by South Africa’s occupational health and safety act, which requires that employers adhere to stringent Covid-19 health and safety protocols. Failure to do so could result in a business effectively being shut down, and or being taken to labor court. Most importantly, it could lead to an even higher Covid- 19 infection rate.

Workplaces are required to have a health and safety committee tasked with developing a plan outlining Covid-19 health protocols such as social distancing, mask wearing, sanitizing and ensuring that government guidelines are adhered to.

Last month, The National Planning Committee also warned that workplace compliance with Covid-19 protocols was generally extremely poor and that it needed to be improved. Speaking to Business Insider SA, acting labor department spokesperson Musa Zondi said while the department has had to close down many governments offices because of failure to adhere to the rules, the biggest non-compliers were mostly private sector companies.

Workers and the general public can lay complaints against companies who do not adhere to Covid-19 health rules with inspectors of the department of labor, or at labor centers around the country.

For minor transgressions, companies will be given an improvement notice which Zondi defines as a warning to fix what is defective within the workplace. The improvement notice flags issues within a workplace that have the potential to be dangerous, such as a lack of mask wearing.

If that is not adhered to, a prohibition notice is given. “A prohibition notice really shuts you down, you can’t do anything until those specific areas have been sorted out,” Zondi said.

If a business still does not comply, a contravention notice is issued, and the business owner appears before a labor court.

“After a certain period, we then go back to check whether those things that we raised have been sorted out. If not, then we take you straight to the labour court and they will make the determination as they see fit,” said Zondi.

For complaints, chief inspector Tibor Szana can be reached on, alternatively on 012 3094389. Provincial chief inspectors in each province can be reached on the following contacts.

Eastern Cape

Provincial Chief Inspector:  Adv. Lucky Mkhonto

Tel: 043 701 3287/ 043 701 3279          Email:

Free State

Provincial Chief Inspector: Mr Manelisi Luxande

Tel: 051 505 6325      Email:


Adv. Michael Msiza

Tel: 012 309 5110     Email:


Edward Khambula

Tel: 031 366 2201/ 031 366 2203      Email:


Phaswane Tladi

Tel: 015 290 1613    Email:


Nonyaniso Njwambe

Tel: 013 655 8775       Email:

North West

Boikie Mampuru

Tel: 018 387 8104      Email:

Northern Cape

Ivan Vass

Tel: 053 838 1502     Email:

Western Cape

David Esau

Tel: 021 441 8088/ 021 441 8208     Email: