FNB’s ‘Tap and Pin’ Coming to More ATMs

FNB has announced plans to roll out ‘Tap and Pin’ technology to more ATMs across the country.

First implemented in 2018, the technology is currently available in about 100 ATMs, but now the bank promises to launch it in 600 more by the end of next year.

“This roll-out is part of our journey to consistently empower customers with tools to perform transactions in a convenient and secure manner,” said FNB Retail CEO Raj Makanjee.

“We have been issuing contactless-enabled debit and credit cards to help customers take full advantage of the growing contactless ecosystem.”

‘Tap and Pin’ allows customers with compatible ATM cards to perform transaction without inserting their cards into the machine.

According to the bank’s Points of Presence CEO Lee-Anne van Zyl, the technology reduces the risk of fraud.

“An NFC device has a 15-second average time saving per transaction, a significant reduction from the traditional ATM transaction,” said van Zyl.

“We are excited by the positive response from our customers and we believe that expanding ‘Tap & PIN’ to more ATMs will significantly improve customer experience.”

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